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Reasons for KYC verification rejection

KYC verification may be rejected for the following reasons:

  • Blurry or unreadable document images.
  • Submitted documents are invalid or expired.
  • Information in the documents does not match the entered data (e.g., different names or addresses).
  • Incorrect document format.

If the identification is rejected, the user can make corrections and try to complete the identification again.

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